Preferred Behavioral Health Group
Preferred Behavioral Health Group (PBHG) is the leading behavioral health care organisation in central New Jersey. Since 1978, PBHG has been dedicated to providing quality care to those in need of guidance, counselling, and assistance with difficult personal issues.
Prior to using Penelope software, PBHG was dealing with longstanding problems of inconsistent record keeping, lost files, physical storage, tedious and burdensome paper chart archiving, as well as HIPAA confidentiality issues.
Since implementing the software in 2013, however, their entire clinical and administrative staff now use Penelope to enter client demographics, referral information, complete intake assessments, treatment plans, suicide risk assessments, and progress notes.
PBHG staff are able to access Penelope from their office workstations or portable laptop devices during times when the school is closed or when they’re working from another location.
As well, their director is able to securely access any client file from anywhere at any time to audit charts and sign supervision notes.
"Having a system like Penelope that can streamline the process of record keeping and data management in the 21st century was critical," said David Seegert, PBHG’s Program Director of School-Based Youth Services Programs, adding that “I would highly recommend Penelope to other organizations, especially non-profit mental health agencies with challenges in funding.”
Schedule a complimentary consultation with a Penelope Expert to learn how your agency can replicate similar efficiencies and improvement.