National Alliance on Mental Illness (NAMI) New Hampshire
National Alliance on Mental Illness New Hampshire (NAMI NH) is a non-profit dedicated to offering support, education, and advocacy for individuals and families affected by mental illness and suicide. Comprised of a network of affiliate chapters and support groups, staff, and volunteers, NAMI NH provides information, education, and support to all families and communities affected by mental illness and suicide.
Prior to using Penelope, NAMI NH was using a cloud-based platform to track data but they needed a platform that was flexible and scalable to support their ongoing growth. Their main objective was to improve efficiency and reduce the time spent by staff on data entry so that they could focus on supporting individuals and impacted families.
With the adoption of Penelope in 2018, a greater number of staff was able to access the system while benefiting from superior reporting options. NAMI NH also began having data imported from a system operated by one of their partners where some of their staff are required to enter data. This eliminated the need for their staff to do double entry of data in multiple systems and has resulted in extensive time savings.