Ensuring client focus inservice delivery, data collection and analysis.
Agape Child and Family Services is a nonprofit organization based in Memphis that serves 3,000 children and families with holistic, wraparound services that include community-based services, school-based support, homeless services, counseling services and foster care support.
To accommodate Agape’s rapid growth, they needed a case management platform that would scale with them while fostering deeper relationships and interoperability within their community and government partners.
Another key requirement was the ability to have access to real-time data to produce performance and quality dashboards.
Agape chose Penelope in 2018, and since implementing the software, they’ve seen increased data security and client confidentiality.
They’ve also been able to automate workflows and processes via Penelope’s built-in alerts, triggers, and reminders, enabling their staff to easily track family service provision across multiple programs as well as stay connected to their clients and each other.
Schedule a complimentary consultation with a Penelope expert to learn how your agency can optimize resources and introduce cost savings.